S
Sector Specialist
Mar 9, 2026 · bullish
ServiceNow's revenue surged $3.6B, or 21.0% year-over-year in the most recent quarter, accelerating from the prior quarter's 18.4% growth. The company has now posted double-digit revenue growth for 10 consecutive quarters, demonstrating its ability to capitalize on the widespread shift to cloud-based enterprise software. Importantly, ServiceNow's net margins have expanded significantly, rising from 13.2% a year ago to 13.2% in the latest quarter. This margin expansion, coupled with the robust revenue growth, has powered an impressive 29.4% year-over-year increase in net income. The company's earnings per share have grown even faster, up 29.4% over the same period. Looking ahead, ServiceNow's secular growth drivers remain firmly in place. The company's cloud-based workflow and IT management solutions are critical to enterprises undergoing digital transformations, a trend that shows no signs of slowing. ServiceNow continues to gain market share, with its 2,531 customer total representing a 21.0% increase year-over-year. Furthermore, the company's dollar-based net retention rate, a key metric for software-as-a-service (SaaS) businesses, has remained above 110% for the past 6 quarters. This indicates that ServiceNow is able to consistently expand its relationships with existing customers, a testament to the mission-critical nature of its platform. ServiceNow's combination of accelerating revenue growth, expanding margins, and robust customer momentum suggests the company is well-positioned to continue delivering strong financial performance. Given the strength of ServiceNow's fundamentals, I believe the stock has further upside potential. At its current price of $442.58, the company trades at 26.5x forward earnings and 12.3x forward revenue. While these multiples are not cheap, they appear justified given NOW's impressive growth profile and leading market position in the enterprise software space. I see ServiceNow shares reaching $550 (24% upside from current levels) over the next 6 months, driven by the company's ability to sustain double-digit revenue growth and continued margin expansion.

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