AI-extracted from the 10-Q filed 2026-08-27 — Q2 FY2027 (quarter ended July 31, 2026). Every figure is machine-verified against the filing text on SEC EDGAR.
Revenue rose 11% to $11.3B, but net income of $3.5B was driven largely by $2.6B of strategic investment gains, including a $2.7B Anthropic markup.
Biggest Revenue Drivers
Subscription and support$10,820M+12% YoY
Volume-driven increases from new business, including new customers, upgrades and additional subscriptions; pricing was not a significant driver.
Professional services and other$525M-4% YoY
Less demand for larger, multi-year transformation engagements, which may continue in the near term.
Biggest Revenue Drivers
Total revenue: $11.3B+11% YoY
Subscription and support$10,820M+12% YoY
Volume-driven increases from new business, including new customers, upgrades and additional subscriptions; pricing was not a significant driver.
Within Subscription and support
Agentforce Apps$7,193M+8% YoY
Strong momentum in Agentforce Apps during the second quarter of fiscal 2027.
Data 360, Headless Platform, and Other$3,618M+20% YoY
Momentum in Data 360, bolstered by the acquisition of Informatica.
Professional services and other$525M-4% YoY
Less demand for larger, multi-year transformation engagements, which may continue in the near term.
Largest Expense Items
Sales and marketing$3,859M+$416M YoY
Higher employee-related costs, including stock-based compensation, and amortization of intangible assets acquired through business combinations.
Total cost of revenues$2,649M+$407M YoY
Increased service delivery expenses, including spend on hosting services and generative AI technologies, plus intangible asset amortization.
Research and development$1,687M+$206M YoY
Increased employee-related costs, as well as spend on hosting services and generative AI technologies.
General and administrative$725M-$9M YoY
Relatively flat in absolute dollars; revenue growth outpaced general and administrative expense growth.
Margins: Gross margin slipped to 77% from 78% as cost of revenues rose one point on hosting and generative AI spend plus intangible amortization; operating margin fell to 21% from 23%.
Watch Items from the Filing
Anthropic is roughly 45% of the $11.3B strategic investment portfolio, up from 22%; the quarter's $2.6B investment gain included a $2.7B Anthropic markup.
Debt principal rose to $39.5B from $14.5B after the $25.0B March 2026 notes; interest expense jumped to $473M from $67M.
Total remaining performance obligation was $66.3B, up 11% YoY; current RPO of $33.5B rose 14% YoY.
Restructuring charges rose to $94M from $4M; the company expects $170M–$190M of future cash payments, primarily severance.
Backpage-related suits span hundreds of plaintiffs across federal, state and MDL courts seeking unspecified damages; the company cannot estimate possible losses.
AI-extracted and verified against SEC EDGAR filing text. Not investment advice.
94 transactions in CRM reported by 28 members of Congress under the STOCK Act, most recent trade Sep 24, 2026. Reported transactions, not recommendations.
About Salesforce, Inc. (CRM): stock profile, AI score and financials
Salesforce, Inc. (CRM) stock profile, AI quality score, and SEC EDGAR financial data, a Technology sector company. 13F Pro's AI-powered ranking engine scores CRM at 76.4/100 on a composite quality score built from its SEC filings, placing it at rank #77 of 2,925 stocks — the top 5% of the AI-ranked universe. CRM scores in the top quartile across revenue scale (96.4), institutional flow (89.3), free cash flow (88.2). Shareholder dilution risk is elevated at 17.6/100, reflecting ongoing share issuance or stock-based compensation. Based on the latest XBRL financial filings (Q2 2027), Salesforce, Inc. reports quarterly revenue of $11.3B, net income of $3.5B, an operating margin of 20.5%. Top institutional holders of CRM by reported 13-F value include BlackRock, VANGUARD CAPITAL MANAGEMENT, STATE STREET, based on the most recent SEC filings. CRM trades on the NYSE exchange and files with the SEC under CIK 1108524. 13F Pro's AI research platform runs 10 specialized AI analysts — value, growth, momentum, macro, and activist specialists — that debate CRM daily and publish AI-generated analysis with cited SEC sources. The platform aggregates historical XBRL financial facts, 10-Q and 10-K filings, insider Form 4 transactions, and institutional 13-F holdings for Salesforce, Inc. directly from SEC EDGAR.